Sales Terms

These terms and conditions govern the sales of products (referred to hereinafter as "Product") and any order placed with and accepted by EON Supply Inc. (referred to hereinafter as "Seller"). EON Supply Inc. is the sole operator and administrator of (referred to hereinafter as the "Online Store").

Seller accepts PayPal and major credit cards for any online order placed with the Online Store, and payment must be received and confirmed before shipment. Seller or affiliate vendors may offer credit terms for qualified buyers, subject to approval. Please email to request a credit application; one of the Seller's will then contact the buyer.

Cancellation of an online store order will only be accepted if the order is backordered, has not been shipped, and does not include custom product items, designated sourced products, emergency responded products, or product items marked "non-cancellable" or "non-returnable". The total order amount paid will be refunded to the buyer for such approved order cancellations by the Seller.

Request for Quote:
Email requests for quotes (RFQs) to for discounts, price matches, or any products not available in the Online Store. The Seller or affiliate vendors will respond to buyers with a quote and availability. It is the buyer's responsibility to verify that our quotation meets the technical and commercial requirements of the inquiry and service applications.

Free economy/ standard ground shipping is only applicable to online orders totaling US$30 or more, and cannot be combined with any product or order discounts. 
Free standard ground shipping is limited to buyers with shipping addresses located within the United States, excluding Alaska & Hawaii.
All orders will be shipped directly from Houston, Texas United States of America and other stocking locations within United States.

All orders containing in-stock items will be processed and shipped within 1-2 business days after receipt. Seller will notify buyer if order cannot be fulfilled within 2 days due to stock availability issue and any delay in shipment. Buyer will be informed of the lead time required for the backorder.

All orders with free standard ground shipping will be shipped via Standard UPS Ground, USPS or motor freight (LTL) at the sole discretion of the Seller. Any request for expedited shipping or special shipping arrangement by buyer will be at buyer's expense.

Limited Warranty:
All products are sold new and are warranted for a period of 10 months from the date of purchase to be free from defects in material and workmanship. Any piece found to be defective under normal use and service, without modification of the original product by the buyer, may be repaired or replaced with parts or components within 10 months from the date of purchase. Return and shipping costs will be paid by the buyer. Repairs on products are warranted to be free from defects in workmanship or material for 6 months from delivery, or the remaining initial warranty period, whichever expires later.

Seller reserves the right to inspect products claimed defective under warranty. A defective product should not be returned to the Seller unless authorized, and an RMA number is provided by the Seller.

Limitation of Liability:
In no event shall the Seller be liable to the Buyer or third party for any special, incidental, or consequential damages, any loss of use, revenue, or profit, whether similar or dissimilar, of any nature arising or resulting from the purchase, shipment, delay, installation, removal, repair, operation, use, or breakdown of the product(s) or any other cause whatsoever, including negligence.