Shipping & Returns

Shipping Policy

The minimum purchase on this site is $200, and the shipping fee is free. We will send out the ordered products with tracking information, either through UPS Ground or USPS. If you need expediate shipping and do not mind any additional shipping charges, please contact us at customerservice@valvefittingstore.com for assistance.

Damage or Short Shipments

It is very important to open and inspect your order upon receipt. We require that you contact us within 48 hours of delivery if you discover a shipment shortage or damage with your order. Please contact us at customerservice@valvefittingstore.com and a customer service representative will assist you.

Return Policy

Returns will be accepted for credit, subject to the following conditions:

  • Parts have not been installed and are in resalable condition.
  • Parts returned within the first 30 days from date of purchase will be credited at your purchase price, and are subject to 15% restocking fee.
  • Parts returned 30-60 days from date of purchase are subject to a 30% restocking fee.
  • No returns will be accepted on parts after 60 days from date of purchase.
  • Returns should be accompanied by a copy of the original invoice.
  • Do not ship to us collect. If you do, that cost will be deducted from your credit.
  • Accounts with average returns higher than industry standard may be subject to an additional restocking fee. This will be assessed on an individual basis.

Preset Color